1 Introduction

ProTalk ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you use our CRM Service. We comply with GDPR, CCPA, and other global privacy laws.

Contact: privacy@protalk.com | Data Controller: ProTalk Inc.

2 Data We Collect

• • Account Data: Name, email, billing info.
• • Usage Data: Contacts, campaigns, interactions.
• • Technical Data: IP address, device info, logs.
• • Cookies: For analytics (opt-out available).

3 How We Use Data

• • Provide and improve the Service (multi-tenant isolation)
• • Process payments and subscriptions
• • Send marketing emails (with opt-out)
• • Ensure security and compliance

Lawful basis: Contract, legitimate interests, consent.

4 Data Sharing

• • Service providers (AWS, Stripe)
• • Third-party integrations (with consent)
• • Legal authorities if required

We never sell your data.

5 Retention & Security

Data retained only as needed. Security includes encryption, access controls, and regular audits.

6 Your Rights

Access, correct, delete, or export your data. Contact us anytime.

7 Children's Privacy

Not for users under 16. We do not collect their data.

8 Changes to Policy

We'll notify you via email or in-app if we update this policy.